Support

Need help with Chronicle? Here's how to reach us.

Email Support

For general inquiries, bug reports, or feature requests.

support@chronicle.gg

Discord Support Server

Join our Discord server for real-time help, community discussion, and announcements.

Join Discord Server

Troubleshooting

Check our documentation for common issues and solutions.

Troubleshooting Guide

Data Deletion Requests

You have the right to request deletion of all data Chronicle has stored for your Discord server. To request deletion:

  1. Email support@chronicle.gg with the subject “Data Deletion Request”
  2. Include your Discord server (guild) ID
  3. We will confirm receipt and delete all associated data within 30 days

Alternatively, open a ticket in our Discord support server.

Security & Abuse Reporting

To report a security vulnerability or abuse of the Chronicle service, please email support@chronicle.gg with “Security Report” in the subject line.